We appreciate that when shopping, price is not the only factor, and that friendly, yet exemplary customer service are important. Also buying from a reputable company you can trust, with physical well established retail stores in addition to an online presence.

You also want reassurance that if you experience any difficulties, or need any help advice after you receive your items, that you will be looked after by friendly and approachable people. And that your guarantee is valid.

Plus a premium, free delivery service with 2 person, room of choice delivery, plus accurate one hour slots. Beds, furniture and mattresses need specialist and careful handling, this is why for all these years, we continue with our own delivery department. We employ our own drivers and our fleet of vans are up and down the UK every day.

We offer all of the above and more. We are a hands on family run company, and along with our fantastic team we try our best to give you a perfect shopping experience. As with all things in life sometimes things do happen, you have our assurance if something isn't perfect when you receive your goods it will be sorted straight away.

We do check our prices regularly to ensure that we offer you the best value, along with the best customer focused care possible. However in the unlikely event you do find any of our items at a lower price, please contact us either by phone or via for on contact us page with the following details.

We will check the details and will let you know our decision as soon as possible. If we can price match we will.

1. Contact details, telephone number or email address
2. All products you are looking to buy
3. All product prices, including delivery charge of other company
4. Exact website address where you have seen the items cheaper
5. We will then take a look and if we can price match we will do so.

• All products must be on our website
• We don't price match if the delivery service is not comparable with ours, we have a premium, 2 man service where goods are handled with care and without damage
• The service level must be comparable with ours
• The products must be to the exact specification including size, any special or extra options
• The brand and item must be exactly the same, not like for like
• We must recognise the web store as a "reputable" retail company. We don't price match drop shippers working from home or an office.
• Company must be legitimate stockists, we will check as manufacturers have informed us that websites are using their images and are not actual genuine stockists of their brand. 
• Must be a legally trading UK retailer.

We cannot price match

• Shop damaged products
• Seconds
• Old models/versions of current products (again this isn't always stated, we will check with manufacturer)
• Shop floor models
• Second hand
• Discontinued lines
• Returns
• Out of stock items
• Mattress and bed frame bundles. Our bundles are high quality, we cannot comment on other retailers 
• The price isn't seen as stated on the website,
• Where we know that, or check with the manufacturer and find that the retailer/website are not "official" retailer stockists.

Sleepland Beds cannot guarantee we will price match and are under no obligation to do so if we would suffer a loss as a consequence.