Details Of Our UK Delivery Service

Where do you deliver to?
We can offer delivery to anywhere in mainland Uk with the majority of the deliveries undertaken by our own Sleepland delivery team. There are areas that we cannot travel to, for these deliveries we use a 2 man room of choice delivery company. For delivery to Europe, Falklands, Channel Islands, Isle of Wight, Isle of Man, please contact here or call us on 01244823107.
Will my items arrive flat packed, if so what is included in the boxes?
If you order anything other than a Divan bed, pillows, selected furniture or mattresses your item will be delivered flat packed for self assembly. Everything is brand new in boxes and all fixings and instructions are included. Depending on the item ordered you may need to supply your own phillips screwdriver for assembly. During opening hours we are on hand via the telephone to offer assistance if needed. 01244823107.
If a divan bed is ordered then all castors are included within the packaging. You will also receive hardware to attach a headboard even if a headboard is not ordered with the bed as you may have your own headboard or want to purchase one in the future. With regards to assembly, if you are interested in an assembly service then we may know somebody in your area that we can recommend. We would just need to know where you are located. Please contact us here or leave a note at checkout using the Add Order Comment box
When will I receive my delivery?
This depends on which item or items you order. Every item for sale on our website will have its own delivery tab underneath the Dimensions & Specification tab. Delivery lead times will also be available on our 1 page checkout. If you are still unsure at any time then feel free to contact us here. In most cases we offer free delivery with a 1 hour time slot. When offering you a delivery day and time slot we will give you at least a week's notice and we won't deliver to you unless you confirm your delivery slot. In other words, we won't just turn up unannounced.
Is delivery free?
In an ideal world we would offer free delivery to everyone regardless of where delivery is to. Sadly this is not possible as we cannot physically drive to certain parts of the Uk due to long distances and the duty of care responsibility that we have for our delivery team. Therefore a small amount of postal areas do incur a delivery cost. This is to contribute towards the high costs that we incur by sourcing an external delivery service to get your items delivered to you safely and securely. This service includes a 2 man room of choice delivery. Delivery lead times are unaffected and in most cases, delivered in 3 days.When are you next in my area, I need a quick delivery?
We understand that for various reasons customers need a super fast delivery. We may be able to help you so please send us a message via our contact us form here or call us on 01244823107. Remember to include the item/s that you are interested in and your delivery postcode.
Can I delay delivery until I am ready?
Yes, we understand that you may wish to delay delivery until you have finished decorating, or you are arriving back from a holiday or surprising a loved one with a birthday gift.
At checkout there is a box that says - Add Order Comment - simply leave us a note of your preferred delivery time scale and we will add this information to your order.
Do you deliver to London?
Yes, we deliver to London and the surrounding areas every weekend. We deliver at the weekend to avoid the heavy traffic during the week. Delivering to London during the week takes a lot longer and we are unable to offer a 1 hour time slot for delivery.
What vehicles do you use for delivery?
We tend to use luton box vans similar to the ones supermarkets use for home delivery.
Can I leave additional information for you when I place my order?
Yes, of course. At checkout there is a box that says - Add Order Comment - simply leave us any information that you think would be relevant to your order.
Do you deliver to Ireland and Northern Ireland?
We are unable to offer delivery to Ireland & N Ireland but we can recommend the services of VK Removals. They can be contacted here https://www.vkremovals.com/contact-us or call them for a quote on 02887755955.